Rachel and Liam had been planning their dream life after they were told they had won the lottery in early 2021.
However, they were left devastated when Rachel was told she didn’t have enough funds in her account to pay for the £2.50 ticket in question, meaning the ticket wasn’t purchased prior to the lottery as usual.
This meant that while they had the right numbers, they could not claim the victory. However, this didn’t stop the computer system telling her via text that she’d won.
Speaking to the Sun, she said: “I called my boyfriend Liam and my mum into the room and they couldn’t believe it either so I was like, ‘oh my God I need to call them.’
He said: “Rachel was quite relaxed about it but I had kind of spent it in my head already.
“I was absolutely heartbroken when we heard the man on the phone say we hadn’t actually bought the ticket. I was already picturing our dream house and the dream car, I think I was getting a bit carried away to be fair.”
In response to hearing of their misfortune Camelot, who runs the lottery, wished the couple good luck for future draws.
They said in a statement: “We’re aware of Rachel’s story and hope she gets in early to buy a ticket for the next big draw.”
As to which numbers they choose next, Rachel says she is unlikely to choose the same set.
She said: “I actually have two sets of numbers that I use. One of them is birthdays of family members and stuff, but the ones that were the winner were just random numbers that I had clicked one day and had been using ever since.
“We’re absolutely not going to keep using those numbers now, I’ve already changed them.”
Rachel no believes the original numbers she used – 6, 12, 22, 29, 33, 6 and 11 – are now bad luck.
Now 21 and 23 respectively, Rachel and Liam hope their numbers will come up once again when they play this year.